API resources

Live Hub groups the endpoints it exposes by resource. All of them sit under the same base URL, and you authenticate them as described in Authentication. The collection endpoints also share the conventions in Filtering, pagination and sorting.

Resource Endpoint What it covers
Call details /api/v1/calls call records and the field reference for them
Transcripts /api/v1/calls/{callId}/conversationFlow what was said on a call, and what one assist bot saw
Recordings /api/v1/calls/{callId}/recordings the audio of recorded calls
SIP ladder /api/v1/calls/{callId}/sipLadder the SIP signaling of a call
Campaigns /api/v1/campaignDialer outbound campaign creation, status, and maintenance
AI Agents API /ai-framework-management/api/v1/ an API of its own, covering every aspect of AI agents, documented outside this section
Click-to-call authentication code /api/v1/sipConnections/{sipConnectionId}/generateAuthenticationCode short-lived code for the Click-to-call SDK
Outbound calling API /api/v1/actions/dialout placing an outbound call and connecting it to a bot