API resources
Live Hub groups the endpoints it exposes by resource. All of them sit under the same base URL, and you authenticate them as described in Authentication. The collection endpoints also share the conventions in Filtering, pagination and sorting.
| Resource | Endpoint | What it covers |
|---|---|---|
| Call details | /api/v1/calls
|
call records and the field reference for them |
| Transcripts | /api/v1/calls/{callId}/conversationFlow
|
what was said on a call, and what one assist bot saw |
| Recordings | /api/v1/calls/{callId}/recordings
|
the audio of recorded calls |
| SIP ladder | /api/v1/calls/{callId}/sipLadder
|
the SIP signaling of a call |
| Campaigns | /api/v1/campaignDialer
|
outbound campaign creation, status, and maintenance |
| AI Agents API | /ai-framework-management/api/v1/
|
an API of its own, covering every aspect of AI agents, documented outside this section |
| Click-to-call authentication code | /api/v1/sipConnections/{sipConnectionId}/generateAuthenticationCode
|
short-lived code for the Click-to-call SDK |
| Outbound calling API | /api/v1/actions/dialout
|
placing an outbound call and connecting it to a bot |